Instruction manual

Features
Pools
Remote Access
Ringing Options
Signaling
SMDR
System Access/
Intercom Buttons
System
Numbering
Trunks assigned to pools can be assigned to ring into a Calling
Group. An incoming call on a trunk assigned to the pool rings
on an SA button even if the Calling Group member has a Pool
button assigned.
Remote Access users cannot log into a Calling Group, but a
Remote Access user can call into a Calling Group regardless of
the restrictions applied. When the call rings at a Calling Group
member’s telephone, it rings as an outside call. A Calling
Group can be programmed to receive calls from Remote
Access users to invalid extensions. If a trunk is programmed for
both Remote Access and Group Calling, Remote Access
overrides Group Calling.
Abbreviated Ring is not operable for calls to the Calling Group
extension because a Calling Group member active on a call is
considered unavailable for incoming calls. In Hybrid/PBX
mode, Calling Group members should program SA buttons for
Immediate Ring.
A Signaling button cannot be programmed for a Calling Group.
In Release 2.0 and later, calls to Calling Groups are associated
with the most recent extension to handle the call, that is, if a call
is transferred to a Calling Group, the Calling Group extension
appears on the SMDR. If the call is answered by the Calling
Group delay announcement device, the extension for the
device is recorded on the SMDR record, but it is overwritten if
the call is answered by a Calling Group member.
The timing begins as soon as the Calling Group member or
delay announcement device answers the call. If the caller
hangs up while when listening to a delay announcement, the
call is associated with the extension of the answering device.
Calls to a Calling Group ring on SA or ICOM buttons on the
telephones of Calling Group members. A Calling Group
member who is making or receiving a call on a Shared SA
button is considered unavailable by the system; the principal
owner, however, is considered available and can still receive
calls directed to the Calling Group.
Extensions for Calling Groups (the factory-set extensions are
770-791 and 7920-7929) are assigned and can be renumbered
through System Numbering.
Group Calling 213