Instruction manual

Features
Other Multiline Telephones
Calling Group members log into the group by pressing the programmed
Available button or by pressing the Feature button and dialing 44. To log out,
the group member can press the programmed Available button or can press
the Feature button and dial *44.
To see the number of calls waiting in queue, a group member with an MLX
display telephone presses the Inspect button followed by the programmed
Calls-in-Queue Alarm button. An analog multiline user cannot use the Inspect
feature.
Single-Line Telephones
A Calling Group member with a single-line telephone can log into and out of the
Calling Group by lifting the handset (which must be connected to an SA or
ICOM line) and dialing #44 to log in or #*44 to log out.
Feature Interactions
Auto Answer All Calling Group members with analog multiline telephones can
use Auto Answer All when an answering machine is connected
to their telephones. When the feature is activated, all incoming
calls ringing on the group member’s telephone (both calls for
the Calling Group and calls to the group member’s own
extension) are answered automatically by the answering
machine.
Auto Dial
The Calls-in-Queue Alarm button is assigned on a multiline
telephone by programming an inside Auto Dial button with the
Calling Group’s extension number.
When a DSS adjunct is not available, Auto Dial buttons
programmed with each Calling Group member’s extension are
used by the Calling Group supervisor to monitor group member
availability.
Barge-In
Barge-In can be used for Calling Group members, but the
member’s extension must be used instead of the Calling Group
extension. If a user tries to use Barge-In after dialing the Calling
Group extension number and waiting in the queue, the feature
has no effect.
If a person uses Barge-In to reach another user who is waiting
in a Calling Group queue, the queued call is removed from the
queue and both people are connected. If a person uses
Barge-In for the delay announcement extension and the device
is playing a message to a caller, the call is removed from the
queue and both people are connected.
Group Calling 209