Instruction manual

Features
Call Waiting
Conference
Coverage
Direct Station
Selector
Disallowed Lists
Display
Call Waiting does not apply for forwarded calls because the
system tries the destination telephone instead of the forwarding
telephone. One exception is that when the call is not forwarded
(for example, because the user has tried to use Remote Call
Forward from a restricted telephone), Call Waiting functions
normally.
When calls received on a Personal Line are forwarded to an
outside telephone number and another user who shares the
Personal Line and the trunk selected to forward the call joins the
in-progress call (by pressing the Personal Line button), the
person joining the call is considered the conference originator
and the forwarded call can be conference. If the person
joining the call hangs up, all participants on the conference call
are disconnected.
When a Coverage sender forwards calls, calls are forwarded
and sent to Coverage at the same time. Calls received on a
Primary Cover, Secondary Cover, or Group Cover button are
not forwarded.
Forward can be turned on by pressing a programmed Forward
button or using the feature code, then pressing a DSS button
corresponding to the destination extension. Follow Me can be
turned on by using the feature code and pressing a DSS button
corresponding to the forwarding extension.
A user cannot forward calls to an outside number if the number
is on a Disallowed List assigned to the telephone. No error tone
sounds when a user with a restricted telephone uses Remote
Call Forward. However, when a call eligible for forwarding is
received, the system checks restrictions and denies the forward
if the outside telephone number is on the Disallowed List.
When an MLX display telephone user forwards calls to an
extension, the display prompts for the extension. After Forward
is turned on, the user sees a confirmation message. A user
receiving a forwarded call sees a message indicating which
extension forwarded the call. For an outside call, the user can
press More to see the line the call came in on and, if Automatic
Number Identification (ANI) is available, the caller’s number.
For an inside call, pressing More shows the caller’s name and
extension.
When an MLX display telephone user forwards calls to an
outside telephone number, the display prompts for the number.
On MLX and analog multiline telephones, the digits appear on
the display as the user dials the number. An MLX display
telephone user receives a feedback message confirming that
his or her calls are now forwarded to an outside number.
194 Forward and Follow Me