Instruction manual

Features
Feature Interactions
Account Code
Entry
Allowed Lists
and Calling
Restrictions
Auto Answer All
Automatic Route
Selection
Barge-In
Callback
Account codes cannot be entered for calls forwarded to outside
telephone numbers. Account codes are not necessary for calls
forwarded to extensions.
A user with an outward or toll restricted telephone cannot
forward calls to an outside number unless the number is on an
AIlowed List assigned to the telephone. No error tone sounds
when a user with a restricted telephone uses Remote Call
Forward. However, when a call eligible for forwarding is
received, the system checks restrictions and denies the forward
if the outside telephone number is not on an Allowed List
assigned to the telephone.
An answering device connected to an analog multiline
telephone can answer forwarded calls when Auto Answer All is
turned on.
ARS can be used to select the facility on which to forward calls
to an outside telephone number. The user enters the ARS code
before the telephone number. The FRL for the call is that of the
telephone from which calls are being forwarded.
When a forwarded call is answered at the destination extension,
Barge-In can be used to join the call only by dialing the
extension number for the destination extension (not the number
for the originating extension). Barge-In cannot be used to join a
call forwarded to an outside telephone number.
If a user queues a call and then uses Forward, Remote Call
Forward, or Follow Me, the Callback call rings at the forwarding
telephone, not at the destination to which calls are forwarded.
When a user with Automatic Callback has selected a pool on
which to forward calls to an outside number and a call arrives
when all trunks in the pool are busy, the request is queued for
the busy pool and the caller hears queuing tone. When a trunk
becomes available, the caller hears dequeuing tone and the
forward is completed.
When a user with Selective Callback has selected a pool on
which to forward calls to an outside number and a call arrives
when all trunks in the pool are busy, the caller hears a busy
signal. An inside caller can use Callback to queue the call for
the forwarding telephone, not the busy pool. Outside callers
cannot use Callback.
Forward and Follow Me
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