Instruction manual

Features
No error tone sounds when a user with a restricted telephone uses Remote Call
Forward. However, when a call eligible for forwarding is received, the system
checks restrictions and denies the forward if the outside telephone number is
not on an Allowed List assigned to the telephone or is included on a Disallowed
List assigned to the telephone.
If a user is off-hook while turning on Forward, Remote Call Forward, or Follow
Me, and enters an invalid destination, he or she hears an error tone. On a
display MLX telephone, the display clears. If a user enters an invalid extension
while turning on Follow Me at an analog multiline display telephone, the display
shows Error. If a user enters an invalid destination while turning on Forward or
Remote Call Forward at an analog multiline display telephone, no error message
appears on the display.
Reliable Disconnect cannot be programmed for a T1 channel programmed to
emulate a loop-start trunk. When a call is received on a loop-start emulation
channel, and Remote Call Forward is used, the call is forwarded to the primary
system operator instead of to the destination telephone number.
A user who shares a Personal Line cannot join an in-progress call forwarded to
an outside telephone number unless the user shares both the Personal Line on
which the call was received and the Personal Line used to forward the call to
the outside number.
When two or more users sharing a Personal Line forward calls to an extension
via Forward or Follow Me, calls received on the Personal Line are forwarded to
all destinations.
If Forward is turned on at an extension while it is ringing with an incoming call,
the call continues to ring at that extension and also begins to ring at the
destination extension.
Forward, Remote Call Forward, and Follow Me forward a call only once. For
example, if extension A forwards calls to extension B, which in turn is forwarding
calls to extension C, calls arriving for extension A are forwarded only to
extension B and do not go on to extension C.
Calls received on a Cover button are not forwarded. When a Coverage sender
turns on Forward, his or her calls are forwarded and go to Coverage at the
same time.
Telephone Differences
Direct-Line Consoles
The DLC system operator can forward calls to extensions and, if allowed
through system programming, to outside telephone numbers. Since outside
lines are assigned as Personal Line buttons on the console, the ability to
forward calls received on each outside line (excluding loop-start trunks with
unreliable disconnect) to an outside number must also be assigned through
system programming and can be assigned to only one telephone for each
individual trunk.
190 Forward and Follow Me