Instruction manual

Features
Table 18. Extension Status for Calling Group/CMS Configuration
Extension
LED
Status Status
Meaning
0
Off
Telephone is signed out from the group
and the member is unavailable to take
calls.
1 Flashing
Used for CMS only. Telephone is in the
After Call Work state; group member is
unavailable to take calls.
2
On
Telephone is signed into the group;
calls can be sent to the group member.
In either the hotel or Calling Group/CMS configuration, a system operator or a
calling group or CMS supervisor with a DLC can change the status of an
extension either by using a programmed button or by pressing the Feature
button and dialing a code. In addition, users in either mode with any type of
telephone can change to Status 1 and Status 2. In the Calling Group/CMS
configuration, users can change sign-in to the group by changing to Status 0;
however, in the hotel configuration, an extension can be changed to Status 0
only from a DLC.
Considerations and Constraints
The system can be set up for either hotel or Calling Group/CMS configuration,
but not for both in the same system.
In the hotel configuration, when DSS buttons are used to monitor status, system
operators can use the Message Status button to see whether a system
operator turned on message LEDs at the telephones. In the Calling Group
configuration, Message Status shows busy/not busy status of the agents.
Since the built-in DSS field of a MERLIN II System Display Console corresponds
to station jacks instead of to a range of extensions assigned to Page buttons as
with a DSS adjunct, it is recommended that it be used for Extension Status in
hotels with more than three floors. The status of the first 120 rooms is displayed,
and if the hotel has more than 120 rooms, Auto Dial buttons can be assigned to
up to 33 line buttons on the console to be used for Extension Status and for
transferring calls to the rooms.
In the hotel configuration, when Auto Dial buttons are used to monitor the
status of telephones (instead of buttons on a DSS), the green LED next to the
button indicates Extension Status (0, 1, or, 2) and the red LED indicates
Message Status. In the Calling Group configuration, the green LED also
indicates Extension Status, but the red LED indicates busy/not busy status.
182 Extension Status