Instruction manual

Features
Feature
Description
Extension Status
Hotel/Motel mode:
Follow Me
When a supervisor changes a
room’s ES status, the supervisor
is prompted to select the room.
When the room has been
selected and the supervisor has
selected ES1, ES2, or ES3, a
confirmation is displayed.
■ ES1 = Checked Out
■ ES2 = Available
■ ES3 = Occupied
When the guest or maid changes
a room’s ES state to ES1 or ES2,
a confirmation is displayed.
Calling Group/CMS mode:
When the supervisor position is
put into Supervisor Mode, the
supervisor is prompted to press
Hold. After the supervisor
presses Hold, the new status is
confirmed.
When the supervisor position is
taken out of Supervisor Mode,
the supervisor is prompted to
press Drop. After the supervisor
presses Drop, the new status is
confirmed.
When the supervisor changes an
agent’s ES state, the supervisor
is prompted to select the agent.
When the agent has been
selected, a confirmation is
displayed.
if the ES state is changed at the
station, a confirmation is
displayed.
Calling Group mode only:
When an extension logs into or
out of a Calling Group, a
confirmation is displayed.
When Follow Me is turned on or
off, MLX telephone users see a
prompt followed by a
confirmation.
Sample Displays
Analog Multiline MLX
No display Select Room
No display
Checked Out
Available
Occupied
No display
No display
No display
No display
No display
No display
No display
No display
Checked Out
Available
PressHold-
EnterGrpCl/CMS
Entered GrpCl/CMS Supvr
PressDrop-
ExitGrpCl/CMS
Exited GrpCl/CMS Supvr
Select Agent for ACW
Select Agent to Log In
Select Agent to Log Out
After Call Work
Available
Unavailable
After Call Work
Available
Available
Unavailable
Follow from:
Cancel from:
Signed IN: Ines
Signed OUT: Ines
Display
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