Instruction manual

Features
Eligibility for Coverage
Not all calls are eligible for Coverage. Eligibility is determined by the type of call
and how the sender’s telephone is set up. Table 5 shows which calls at the
sender’s telephone are eligible for Coverage.
Table 5. Calls Eligible and Calls Ineligible for Coverage
Call Rings on...
Eligible
SA or ICOM buttons programmed for
Immediate or Delay Ring
■
■
■
■
■
■
■
■
■
■
Inside calls ✔
DID trunk calls ✔
Inside or outside transferred calls ✔
Calls forwarded from another extension
Calls on Shared SA buttons
Calls on Cover buttons
Voice-announced calls
Transfer Return calls
Returning Parked calls
Reminder Service calls
✔
✔
✔
✔
✔
✔
✔
Personal Line buttons programmed for
Immediate or Delay Ring
■ Sender is principal user ✔
■ Someone else is principal user
■ No principal user is assigned
✔
Pool buttons programmed for
✔
Immediate or Delay Ring
Any button programmed for N
O Ring
Ineligible
✔
✔
NOTE:
■ In a Release 2.0 (or later) system, when a Coverage receiver calls a
Coverage sender the call can be sent to Coverage. If a receiver calls a
sender for whom he or she is covering and the sender is busy or
unavailable, the call proceeds to other points of Coverage. It does not
come back to the receiver who originated the call.
In a Release 1.0 or Release 1.1 system, a call from a receiver to a sender
is not sent to Coverage.
■ If a sender sets the Ring Timing option for No Ring on any Personal Line,
Pool, SA, or ICOM buttons, calls arriving on those buttons do not go to
Coverage.
108
Coverage