Instruction manual

Features
At a Glance (continued)
Factory Settings
Coverage
Coverage Inside
Coverage VMS
Delay Ring Interval
Coverage Delay Interval
Secondary Coverage Delay Interval
Retry Timing Interval
QCC Queue Priority
for Coverage Group
QCC operator to receive calls
for Coverage Group
On
On (inside and outside calls covered)
On (inside and outside calls covered by VMS)
2 rings (range 1-6 rings)
3 rings (range 1-9 rings)
2 rings (fixed)
5 seconds (fixed)
4 (range 1-7)
Primary system operator
Description
Coverage allows a call ringing at one extension (a sender) to ring at another
extension (a receiver) at the same time, and to be answered at either telephone.
It is not necessary for the sender and receiver to have shared Personal Lines or
Shared SA buttons. A Coverage sender can be an individual extension
(Individual Coverage) or a group of extensions (Group Coverage).
An extension becomes a sender in either or both of the following ways:
■ An Individual Cover button is programmed for the sender on a multiline
telephone (a receiver).
■ The sender is made a part of a Coverage Group through system
programming and a receiver is programmed in any of the following ways:
— A Group Cover button is programmed for the group on a
multiline telephone (a receiver).
— The Queued Call Console (QCC) queue is programmed to be a
receiver for the group.
— A Calling Group is programmed to be a receiver for the group.
An individual multiline telephone can have any combination of up to eight
Individual Cover and Group Cover buttons.
Several timers, summarized in Table 3, affect the delivery of a call to Coverage.
The descriptions of Individual Coverage and Group Coverage and their
interactions in the following sections include explanations of these timers.
104
Coverage