Instruction manual

Features
A single-line telephone user cannot use the Conference feature in the Behind
Switch mode.
Telephone Differences
Queued Call Consoles
A Queued Call Console (QCC) system operator arranges a conference call by
pressing the Conference button after receiving a call or dialing the first outside
number or extension. The green LED next to the Call button flashes to indicate
that the person is on hold for the conference. An outside participant hears
Music-on-Hold if it is programmed; an inside participant hears nothing. The
operator then dials the next number and presses the Conference button again;
all participants, including the originator, are connected.
To add another person, the QCC operator presses the Conference button
again. The green LED next to the Call button flashes, indicating a call on hold,
and the participants can converse. The originator can continue to add
participants by dialing the number and pressing the Conference button until up
to two outside lines and three extensions (including the conference originator)
are added. The operator can converse privately with each participant before
pressing the Conference button to join other participants.
Calls to busy numbers cannot be added to a conference. To disconnect a call
to a busy number, the QCC system operator presses the Call button with the
conference call. This disconnects the call to the busy number. The system
operator can then continue adding participants.
All conference participants are connected together on one Call button. This
allows the system operator to put the conference on hold and have other Call
buttons available to make or receive other calls. However, since all participants
are on one Call button, the system operator can drop only the last party added
to the conference by pressing the Drop button and the Call button used to
originate the conference.
To rejoin a held conference call, the QCC operator presses the Call button with
the conference participant. To end the conference, the QCC operator joins the
conference and presses the Forced Release button, and all participants are
disconnected. If, instead of pressing the Forced Release button, the system
operator hangs up, the conference is put on hold.
When a QCC operator arranges a three-participant conference (the system
operator and two other participants) and then presses the Release button or
hangs up, the QCC operator is released from the call and the other two
participants remain connected. If the system operator arranges a three- or
four-participant conference, pressing the Release button has no effect;
however, if the system operator hangs up, the conference is put on hold.
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Conference