Instruction manual
Features
with an FRL of 6 has the most privileges. To use a route, the telephone
must have an FRL equal to or greater than the route’s FRL.
See Automatic Route Selection for additional ARS information.
Outward/toll and FRL calling restrictions can also be applied to Remote
Access users. These calling restrictions can be applied to each
individual barrier code (up to 16), or, if barrier codes are not used, to all
remote access TIE/DID trunks and all remote access non-TIE, non-DID
trunks. See Remote Access for additional information.
Other call restrictions can be applied when Night Service is activated.
Night Service can be set up to require a password to be dialed before a
non-emergency call can be placed. When the correct password is
entered, the system then checks for calling restrictions assigned to each
telephone before allowing calls to outside numbers.
A Night Service Exclusion List can be created to exempt specific
telephones from the password requirement. However, normal calling
restrictions (if any) assigned to the telephone are still in effect. A Night
Service Emergency Allowed List can also be created, which can contain
up to 10 numbers that can be dialed without entering the Night Service
password. See Night Service for additional information.
If the restrictions are too limiting, an Allowed List can be used in conjunction
with Calling Restrictions. An Allowed List is a list of telephone numbers (such
as emergency numbers) that a user with an outward- or toll-restricted telephone
can dial. If no calling restrictions are assigned to a telephone or to supplement
Calling Restrictions, a Disallowed List can be used. A Disallowed List is a list of
telephone numbers (for example, 900 numbers) that cannot be dialed from a
telephone. See Allowed/Disallowed Lists for additional information.
Considerations and Constraints
In the Hybrid/PBX mode, an outward-restricted telephone cannot be used to
make an ARS call except to emergency numbers. See Allowed List for
additional information.
Only outgoing calls are affected; users can receive inside, local, and toll calls
on restricted telephones and can join any type of call in progress.
When a user with an outward-restricted telephone presses the dialpad while on
a call, the call is disconnected, the user hears a fast busy, and the trunk is
released. The reason is that the system assumes that the user is trying to make
an outside call, which is not allowed because of the outward restriction
assigned to the telephone.
Users with Pool buttons on their telephones can use the pool even if the pool
dial-out restriction is assigned to the telephone.
Since calling restrictions apply to telephones used to initiate a call transfer to an
outside number, a user with a restricted telephone can circumvent restrictions
by asking a system operator with an unrestricted console to connect an outside
call.
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Calling Restrictions