Instruction manual

Table Of Contents
Changing the Automated Attendant Menus
Changing a Submenu
Changing a submenu may require one or more of the following tasks:
Adding, changing, or deleting Selector Codes
Changing Selector Code Actions
Playing the submenu
Recording a revised menu script
Deleting a submenu
To make your work easier, plan your changes beforehand and revise MERLIN
MAIL—ML Form G: Automated Attendant Service Submenus as required. If
the MERLIN MAIL—ML system has been set up for bilingual operation, be
sure to record submenu scripts in both the primary and secondary languages.
Changing Selector Codes and Selector
Code Actions
To add, change, or delete submenu Selector Codes and Selector Code
Actions, update the submenu on Form G: Automated Attendant Service
Submenus and complete the following procedure:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Administration Service Menu plays.
Creating and Changing Submenus
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