Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Changing the Automated Attendant Menus
Changing a Submenu
Changing a submenu may require one or more of the following tasks:
■ Adding, changing, or deleting Selector Codes
■
Changing Selector Code Actions
■ Playing the submenu
■
Recording a revised menu script
■
Deleting a submenu
To make your work easier, plan your changes beforehand and revise MERLIN
MAIL—ML Form G: Automated Attendant Service Submenus as required. If
the MERLIN MAIL—ML system has been set up for bilingual operation, be
sure to record submenu scripts in both the primary and secondary languages.
Changing Selector Codes and Selector
Code Actions
To add, change, or delete submenu Selector Codes and Selector Code
Actions, update the submenu on Form G: Automated Attendant Service
Submenus and complete the following procedure:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Administration Service Menu plays.
Creating and Changing Submenus
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