Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
Creating a Submenu
To make your work easier, plan your submenus beforehand and revise
MERLIN MAIL—ML planning Form G: Automated Attendant Service
Submenus as required. If the MERLIN MAIL—ML system has been set up for
bilingual operation, be sure to record menu scripts and announcements in
both the primary and secondary languages.
To create a submenu, complete MERLIN MAIL—ML Form G: Automated
Attendant Service Submenus and follow the instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
4. [ 3 ] to program a submenu.
The Submenu Administration Menu plays.
5. [ 4 ] to create a submenu.
The system prompts you to enter a submenu number and [ # ].
6. Enter the submenu number followed by [ # ].
The system prompts you to enter a Selector Code.
7. Enter a Selector Code ([ 1 ] through [ 9 ]).
4-20
Creating and Changing Submenus