Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
7. Choose one of the following options to define the Dial 0/Timeout Action:
— [ 0 ] for transfer to the system operator.
— [ 1 ] to record a message in the General Mailbox.
— [ 2
] for disconnect.
The system plays back the selected Dial 0/Timeout Action. The system then
prompts you to record the menu script at the tone.
8. [ # ] to use the existing menu script.
The message “The existing menu prompt will be used” plays.
If the MERLIN MAIL—ML system was set up for monolingual operation,
the Menu Administration Menu plays. This procedure is complete.
If the MERLIN MAIL—ML system was set up for bilingual operation, the
system prompts you to record the main menu script at the tone. Go to
Step 9.
9. [ # ] to indicate no change to the menu script for the secondary language.
Recording the Main Menu Script Only
If you want to change the Main Menu script without changing the Selector
Codes, Selector Code Actions, or Dial 0/Timeout Action, follow the instructions
below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
Changing the Main Menus
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