Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
Changing the Dial 0/Timeout Action Only
The Dial 0/Timeout Action determines what happens to a call when a caller
dials 0 (zero) or when a caller does not make a selection from the main menu.
To change a main menu’s Dial 0/Timeout Action without changing its Selector
Codes, Selector Code Actions, or menu script, follow the instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
4. Select one of the following options:
— [ 1
] to select the Day Menu.
— [ 2
] to select the Night Menu.
The Menu Administration Menu plays.
5. [ 6 ] to modify the main menu.
The system prompts you to enter a Selector Code.
6. [ * ] [ # ] to indicate no changes to this menu’s Selector Codes.
The current Timeout Action plays, followed by the Timeout Action Menu.
4-14
Changing the Main Menus