Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
In the previous example, note that Selector Codes 4 through 7 were used for
menu options so that 1, 2, and 3 could be reserved for direct dialing of
extensions.
Automated Attendant Service
Programming Sequence
Automated Attendant Service submenus and announcements must be
created before the higher-level menu options that select them. Therefore,
create new announcements first, then create or change the submenus,
starting with the lowest-level submenu and continuing up the submenu levels
so that the Main Menu is the last changed.
If you delete announcements or submenus, all references to those
announcements and submenus will be deleted from all menus.
NOTE:
If you change a menu, remember to re-record the menu script.
Changing the Main Menus
Changing the Automated Attendant Service Day and Night Main Menus may
require one or more of these tasks:
■ Adding, changing, or deleting Selector Codes
■ Changing Selector Code Actions
■
Changing the Dial 0/Timeout Action
■
Playing the menu
■ Recording a revised menu script
Changing the Main Menus
4-7