Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
For example, the Travel Agency offers special discounted trips each
month. Callers who are interested in discounted trips press [ 4 ] at the
main menu to hear the following announcement providing
destinations, departure dates, and prices:
Automated Attendant Service Prompts Caller Response
Caller presses [ 4 ] for
information on discounted
trips. Automated Attendant
Service plays the following
announcement:
The Travel Agency is pleased to offer the
following discounted trips in November:
Spend a week in Mexico City for $1599. Price
includes round-trip airfare, transfers, rental
car, and seven nights in a luxurious hotel.
Departure dates are November 12th and 15th
only.
Cruise the Hawaiian Islands for $1299. Arrive
in Honolulu on November 3rd, spend a day on
Oahu touring Pearl Harbor and Diamond
Head, then board the ship on November 4th
for stops at Maui, Lanai, and the big island,
Hawaii. Take the island tours included in this
package, or feel free to explore each island
on your own. This trip includes shipboard
meals, tours, and transfers. This trip does not
include airfare. Speak to your travel agent for
prices on round-trip airfare to Honolulu.
Dial [ 0 ] if you need assistance.
NOTE:
Announcements must be created before the main menu or
submenus from which they are accessed.
Selector Codes and Selector Code Actions
4-5