Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Changing the Automated
Attendant Menus
4
Administration
Main Menu
Automated
Attendant
Day Menu Night Menu
Submenus
Announcements
Touch-Tone
Gate
Figure 4-1. Automated Attendant Service Administration Menu Structure
As the system administrator, you may need to change menu scripts, menu
options, or announcements in response to changes in your company’s
business, organization, or services. Figure 4-1 shows the menu structure you
use to make these changes. Instructions are provided on the pages that
follow.
4-1