Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Changing the Schedule
The system plays back the time and asks you to confirm it by
pressing [ * ] [ # ] or re-enter it by pressing [ 1 ].
8. Enter one of the following options:
— [ * ] [ # ] to confirm the time setting.
— [ 1 ] to re-enter the time. Go back to Step 7.
The Schedule Administration Menu plays.
Changing Your Company’s Schedule
The MERLIN MAIL—ML business schedule can tell the Automated Attendant
Service which days your company is open and the time it opens and closes
each day. The Automated Attendant Service uses this information to
determine when to switch from day mode to night mode, and which greeting
to present—the Day Greeting or the Night Greeting.
If you do not use the MERLIN LEGEND Night Service feature, you can
program a schedule for your company by setting the open and closed times
for each day of the week using the MERLIN MAIL—ML business schedule.
If you use MERLIN LEGEND Night Service, on the MERLIN MAIL—ML
business schedule, select the MERLIN MAIL— ML factory setting, “closed all
day.” With the MERLIN MAIL—ML business schedule set to “closed all day,”
the MERLIN LEGEND system controls when the MERLIN MAIL—ML system
switches from day mode to night mode.
If you set up Automated Attendant Service with Night Only Call Handling, you
must use MERLIN LEGEND Night Service and keep the MERLIN MAIL—ML
business schedule factory-setting “closed all day” to allow the MERLIN
LEGEND system and the MERLIN MAIL—ML system to stay synchronized.
RECOMMENDATION:
Use the MERLIN MAIL—ML Weekly Business Schedule factory setting,
“closed all day,” so that the MERLIN MAIL—ML system uses the MERLIN
LEGEND Night Service feature to control the schedule.
3-4
Changing Your Company’s Schedule