Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing System Parameters
Changing the General
Mailbox Owner
Callers can leave a message in the General Mailbox under any of these
conditions:
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The caller cannot reach a subscriber and the subscriber’s voice
mailbox is full.
The Dial 0/Timeout Action is set to “record a message in the
General Mailbox” and one of the following actions occurs:
— The caller receives the Automated Attendant Service or Call
Answer Service and dials 0 (zero).
— The caller is using a rotary phone, receives Automated
Attendant Service and stays on the line.
The caller tries to transfer to a busy extension that does not have a
mailbox.
The General Mailbox owner is responsible for forwarding messages left in the
General Mailbox to the intended recipient. When a message is left in the
General Mailbox, the message-waiting indicator on the General Mailbox
owner’s phone lights.
The General Mailbox owner can also have a personal voice mailbox, like any
other subscriber. If you assign a subscriber as the General Mailbox owner,
the message-waiting indicator on the subscriber’s phone lights whenever
there are messages in either the subscriber’s personal voice mailbox or the
General Mailbox. The subscriber must check his or her own voice mailbox
and the General Mailbox whenever the message-waiting indicator is “On. ”
When all messages have been deleted from the General Mailbox and the
subscriber’s own mailbox, the MERLIN MAIL—ML system turns off the
message-waiting indicator at the subscriber’s phone.
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The mailbox number of the General Mailbox is 9999. This number
can not be changed.
Changing the General Mailbox Owner
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