Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing System Parameters
■ Guidelines for port allocation:
— All ports Automated Attendant Service
You want external callers to get the Automated Attendant
Service. If the external callers want to use Voice Mail, they dial
[ * ] [ 7 ] and are then prompted to log in to Voice Mail. Whether
external callers need direct access to Voice Mail depends on
the nature of your business. If your external callers will use
Voice Mail occasionally, assign the Automated Attendant
Service to all MERLIN MAIL—ML ports.
— All ports Call Answer Service
You do not need Automated Attendant Service and you want all
external calls answered by the MERLIN MAIL—ML system to
get Voice Mail Service directly (external callers do not have to
dial [ * ] [ 7 ] to access Voice Mail). In this case, assign Call
Answer Service to all ports.
— Split Allocation (4-port system only) with Automated Attendant
Service assigned to ports 1 and 2, and Call Answer Service
assigned to ports 3 and 4.
Use split allocation only if you want Automated Attendant
Service to answer some lines; on other lines, you want external
callers to get Voice Mail Service directly. Calls on lines
answered by ports 1 and 2 will get Automated Attendant
Service and callers must dial [ * ] [ 7 ] to access Voice Mail
Service; calls on lines answered by ports 3 and 4 get Voice Mail
Service directly.
Special installation steps are required for the split allocation
configuration. Contact your AT&T representative or authorized
dealer for assistance.
Changing MERLIN MAIL—ML Port Allocation
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