Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Overview
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The subscriber must turn Outcalling “on.”
The subscriber must specify an Outcalling number. For a
pager/beeper, a call-back number can be programmed as part of
the Outcalling number.
NOTE:
Before you use Outcalling, its is strongly recommended that you read
“Security of Your System — Preventing Toll Fraud” in your MERLIN
LEGEND documentation.
Call Answer Service
The MERLIN MAIL—ML system’s Call Answer Service allows callers to leave
messages or transfer to another extension when the extension called is busy
or does not answer. When a message is left, Call Answer Service deposits the
message in the subscriber’s voice mailbox, then lights the message-waiting
indicator on the subscriber’s phone. If the subscriber has Outcalling turned
on, the MERLIN MAIL—ML system will also place a call to the specified
Outcalling number.
In addition to acting as an answering machine, Call Answer Service enables
callers to perform any of the following actions:
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Press [ 0 ] (zero) for the system operator.
Transfer to another extension by dialing [ * ] [ T ] (or [ * ] [ 8 ]) before or
after leaving a message.
Review and edit messages before depositing them in the
voice mailbox.
Leave messages in the General Mailbox if the subscriber’s voice
mailbox is full.
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Call Answer Service