Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Glossary
Numbering Plan
See Dial Plan.
O
Outcalling
A MERLIN MAIL—ML system feature that calls an outside or inside number, or
pager/beeper, to inform a subscriber when a new message has arrived in his or her
mailbox. Subscribers administer their own Outcalling number and can turn Outcalling
On or Off as required. This feature is only available if a subscriber’s voice mailbox has
a Class of Service that permits its use. A subscriber can specify a telephone number or
beeper/pager number for Outcalling.
Overflow Coverage
The method of designating a secondary Group Calling or the Queued Call Console
(hybrid/PBX only) to receive calls when the number of calls waiting in the queue for the
primary Calling Group is equal to or greater than the programmed Overflow Coverage
Threshold. See also Overflow Coverage Threshold.
Overflow Coverage Threshold
The programmable number of calls that can wait in the queue for a Calling Group
before calls are sent to another Calling Group by the Overflow Coverage feature. See
also Overflow Coverage.
P
Personal Greeting
A greeting recorded by a subscriber that callers hear when they are transferred to a
subscriber’s mailbox.
Port Allocation
The process of assigning MERLIN MAIL—ML services to each port.
Primary System Language
In bilingual mode, the default language used for playing system prompts, menus, and
announcements to callers. Contrast with Secondary System Language.
GL-7