Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Glossary
Guest Mailbox
A voice mailbox assigned to visitors, guests, or employees who need to receive
messages but do not have a phone assigned to them. Callers using any of the MERLIN
MAIL—ML services can leave messages in a guest mailbox, however the system
operator cannot transfer calls to a guest mailbox. If you want the system operator to
transfer calls to a guest mailbox, set up a phantom station for the subscriber. See also
No Transfer.
H
Hunt Pattern
The search pattern used by the Group Calling feature to find the next available
extension for answering a call. The MERLIN MAIL—ML Calling Group should be
administered for a linear hunt pattern. If this search pattern is specified, the first
member is selected. If the first port is not available, the next port is selected. The
search continues in a linear manner until an available port is found.
I
Immediate Answer
The MERLIN MAIL—ML feature that allows MERLIN MAIL—ML ports to answer a call
after one ring. Immediate Answer (No Delayed Answer) is the factory setting. Contrast
with Delayed Answer.
K
Key System
A telephone system for telephones that use intercom buttons for placing and receiving
internal calls and where each line appears on its own button.
M
Mailbox
See Voice Mailbox.
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