Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Troubleshooting
PROBLEM:
The system does not answer immediately.
Possible Cause
The system may be administered
for Delayed Answer.
The Intercom buttons (Key Mode) or
System Access buttons
(Hybrid/PBX mode) on the MERLIN
MAIL—ML ports may have been set
to Delayed Ring or No Ring.
The connections of the modular cords
to the MERLIN MAIL—ML system unit
may be loose.
Corrective Action
Check the settings on the MERLIN
MAIL—ML system.
Check the settings via MERLIN
LEGEND system programming.
Check the modular cords on the unit
to make sure they are securely
connected.
PROBLEM:
Busy signal received when calling into Voice Mail.
Possible Cause
Corrective Action
All ports are in use or maintenance is
Try again later.
being performed on the MERLIN
MAIL—ML system unit.
PROBLEM:
Subscriber unable to log in to Voice Mail.
Possible Cause
Corrective Action
Password may be incorrect.
Check to see that the password is correct.
Someone else is already logged in to
Only one person can log in to a
mailbox at a time. Change the
that mailbox.
mailbox password to prevent
unauthorized use.
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