Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Troubleshooting
PROBLEM:
Messages cannot be left in a subscriber’s voice mailbox.
Possible Cause
Corrective Action
The voice mailbox is full.
Old messages must be deleted
regularly from voice mailboxes.
NOTE:
When an individual’s voice mailbox is
full, new messages to that subscriber
are deposited in the General Mailbox
along with a recording identifying the
name and extension of the called
party.
Voice mailbox may be too small.
Mailbox sizes range from 5 to 60
minutes. If subscribers frequently hear
the “Mailbox Nearly Full” message,
you may want to change the Class of
Service to increase the storage size of
their voice mailboxes.
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