Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Troubleshooting
PROBLEM:
System terminates recording of name, greeting, or message
before user finishes.
Possible Cause
Corrective Action
The recording may exceed
limit set for it.
Be sure the recording does not
exceed the time limit, then re-record it.
The speaker’s voice sounded like a
Re-record the message.
touch-tone digit.
PROBLEM:
Message-waiting indicator will not turn on or off.
Possible Cause
Corrective Action
It takes about 30 seconds for the
Wait a minute or two.
system to turn the indicator on or off. If
there is heavy call traffic, it may take
slightly longer.
The message-waiting indicator
Remove messages from the voice
remains lighted until all messages are
mailbox.
removed from the voice mailbox,
unless you turn it off.
The message-waiting indicator may
If you are the system administrator,
be indicating that there is a message
check the Trouble Mailbox and delete
in the Trouble Mailbox or the General
all messages. If you are the General
Mailbox, or that an operator message
Mailbox owner, check the General
or a fax has arrived.
Mailbox and delete all messages. If
you are the fax message receiver,
check to see if a fax has arrived and if
so, turn off your message-waiting
indicator. Also, check with the
operator to see if you have a message.
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