Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Changing System Greetings
6. Choose one of these options:
— [ 1 ] to record the greeting.
The system prompts you to record at the tone.
— [ 0 ] to listen to the current greeting.
The Greeting plays.
— [ 2 ] to use the system default greeting.
The system states that the default greeting will be used, then prompts
you to select either the Day or Night Greeting. Go back to Step 5.
7. Record the greeting.
— The greeting is limited to 10 seconds—make the greeting as
brief as possible.
— In monolingual mode, if the Touch-Tone Gate is “On,” the
greeting must tell callers to press [ 1 ] if they are calling from a
touch-tone phone.
— In bilingual mode, the greeting must tell callers to press [ * ] [ 1 ]
to select the alternate language.
8. [ 1 ] after recording the greeting.
The system plays the Greeting Editing Menu.
9. Enter an option or go to Step 10:
— [ 2 ] [ 3 ] to listen to the greeting.
— [ 2 ] [ 1 ] to re-record the greeting. Go back to Step 8.
— [ * ] [ D ] (or [ * ] [ 3 ]) to delete the new greeting and use the
previous greeting.
10. [ * ] [ # ] to approve the greeting.
The Automated Attendant Greeting Administration Menu plays.
Automated Attendant Service Greetings
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