Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing System Greetings
Changing an Automated Attendant
Service Greeting
Callers hear one of two Automated Attendant Service greetings when they call
your company:
■
Automated Attendant Service Day Greeting
■
Automated Attendant Service Night Greeting
To change either Automated Attendant Service Greeting, change MERLIN
MAIL—ML Form C: Automated Attendant Service Greeting and follow the
instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays, then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 7 ] for System Greeting.
The System Greeting Choice Menu plays.
4. [ 3 ] for the Automated Attendant Service Greeting.
The system prompts you to select either the Day or Night greeting.
5. Choose one of the following options:
— [ 1 ] for Day Greeting.
— [ 2
] for Night Greeting.
— [ * ] [ # ] to quit.
The System Greeting Choice Menu plays.
7-8
Automated Attendant Service Greetings