Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Changing System Greetings
Listening to an Automated
Attendant Service Greeting
To listen to the greeting that plays when the phone is answered by the
Automated Attendant Service, follow the instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays, then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 7 ] for System Greeting.
The System Greeting Choice Menu plays.
4. [ 3 ] for Automated Attendant Service greeting.
The system prompts you to select either the Day or Night greeting.
5. Enter one of the following options:
— [ 1
] to play back the Day Greeting.
— [ 2
] to play back the Night Greeting.
The Automated Attendant Service Greeting Administration Menu plays.
6. [ 0 ] to listen to the greeting you selected.
The current greeting plays followed by the Automated Attendant Service
Greeting Administration Menu.
Automated Attendant Service Greetings
7-7