Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing System Greetings
Figure 7-1 gives an overview of the menu structure you will follow in the
instructions.
Voice Mail Greeting
Subscribers accessing the Voice Mail Service hear the Voice Mail Greeting. If
the system is in bilingual mode, the Voice Mail Greeting plays in both
languages. If your company prefers a customized Voice Mail Greeting, you
can change it from the factory setting.
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The Voice Mail Greeting factory setting is:
“ Welcome to MERLIN MAIL. Please enter extension and pound sign.”
RECOMMENDATION:
Although you can change the Voice Mail Greeting, it is strongly
recommended that you use the factory setting.
Listening to the Voice Mail Greeting
To listen to the greeting that plays when callers dial the Voice Mail Service,
follow the instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to administer the system.
The System Administration Menu plays.
3. [ 7 ] for System Greeting.
The System Greeting Choice Menu plays.
4. [ 1 ] for Voice Mail greeting.
The system prompts you to record the greeting, then the Voice Mail Greeting
Menu plays.
7-2
Voice Mail Greeting