Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Adding and Changing Voice Mailbox Assignments
Changing the Class of Service
Each voice mailbox is assigned a Class of Service (COS) that specifies the
type of transfer, Outcalling permission, the maximum length for a recorded
message, and the total number of minutes available for storing messages in
the mailbox. When you change the current voice mailbox assignment, update
Form B: Voice Mailbox Assignments with the new Class of Service and follow
the instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 4 ] for Mailbox programming.
The Mailbox Administration Menu plays.
4. [ 6 ] to modify a mailbox.
The system prompts you to enter a mailbox number.
5. Enter the mailbox number followed by [ # ].
The mailbox number and recorded name plays, followed by the Mailbox
Modification Menu.
6. [ 2 ] to change the Class of Service.
The system prompts you to enter the Class of Service.
7. Enter the new Class of Service followed by [ # ].
If necessary, review the information in the Class of Service Key that
follows. This key defines the characteristics for each Class of Service.
The new Class of Service plays followed by the Mailbox Modification Menu.
Changing the Class of Service
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