Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Adding and Changing Voice Mailbox Assignments
Class of Service (COS) Key
Class Mins Transfer Type Outcalling Coverage Service
1
5 Unsupervised
No
Call Answer
2
10
Unsupervised
No
Call Answer
3
60
Unsupervised
No
Call Answer
4
5
Supervised
No
Call Answer
5
10
Supervised
No
Call Answer
6
60
Supervised
No
Call Answer
7
60
No Transfer
No
Call Answer
8
5
Unsupervised
Yes
Call Answer
9
10
Unsupervised
Yes
Call Answer
10
60
Unsupervised
Yes
Call Answer
11
5
Supervised
Yes
Call Answer
12
10
Supervised
Yes
Call Answer
13
60
Supervised
Yes
Call Answer
*14
60
No Transfer
Yes
Call Answer
**15 0
Unsupervised
No
Automated Attendant
***16
60
No Transfer
No
Call Answer
NOTES:
*
Classes 7 and 14 are used for Guest Mailboxes that do not
have an associated extension.
**
Class 15 is used with Delayed Call Handling. Class 15 is
also used for Night Only Call Handling for MERLIN LEGEND
releases 1.0, 1.1, and 1.2i. Voice mailboxes with Class of
Service 15 are used to provide Automated Attendant Service.
*** Class 16 is for special mailboxes, used for purposes such as
order taking, message drop, or dictaphone. The General
Mailbox should be assigned Class 16.
5-4 Adding a Mailbox