Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration

Adding and Changing Voice Mailbox Assignments
Adding a Mailbox
The MERLIN MAIL—ML system lets you add voice mailboxes to
accommodate new voice mail subscribers. The MERLIN MAIL—ML system
supports up to 100 voice mailboxes, although for message storage and call
traffic reasons, most companies will want to use a maximum of 40.
To add a new voice mailbox to the system, update Form B: Voice Mailbox
Assignments, and follow the instructions below:
1. Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 4 ] for Mailbox programming.
The Mailbox Administration Menu plays.
4. [ 4 ] to create a new mailbox.
The system prompts you to enter the mailbox number.
5. Enter the mailbox number followed by [ # ].
The system prompts you to enter the Class of Service (COS).
6. Enter the Class of Service, followed by [ # ].
If necessary, review the information in the Class of Service Key that
follows. This key defines the characteristics for each Class of Service.
The system default is 1.
Adding a Mailbox 5-3