Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
Touch-Tone Gate Setting in Bilingual Mode
In the bilingual mode, the Touch-Tone Gate determines the language in which
menus and prompts are played to the caller.
When the MERLIN MAIL—ML system is set up for bilingual operation, the
Automated Attendant Service Greeting must prompt the caller to press [ * ] [ 1 ]
to select the secondary language. If the caller presses [ *
] [ 1 ], Automated
Attendant Service plays all system prompts, menus, and announcements in
the secondary language. If the caller does not press [ * ] [ 1 ] within four
seconds (eight seconds if Fax Call Handling is activated), the system plays all
system prompts, menus, and announcements in the primary language.
The Touch-Tone Gate is automatically set to “On” and cannot be turned “Off”
when the MERLIN MAIL—ML system is set up for bilingual mode.
Changing the Touch-Tone Gate Setting
4-37