Instruction manual

Table Of Contents
Changing the Automated Attendant Menus
If the MERLIN MAIL—ML system was set up for bilingual operation, the
system prompts you to record the announcement script in the
secondary language. Go to Step 11.
10. [ * ] [ # ] to approve the new announcement.
The message “Approved” plays.
If the MERLIN MAIL—ML system was set up for monolingual operation,
the Announcement Administration Menu plays. This procedure is
complete.
If the MERLIN MAIL—ML system was set up for bilingual operation, the
system prompts you to record the announcement script in the
secondary system prompt language at the tone. Go to Step 11.
11. (Bilingual Operation Only) Repeat steps 8 through 10 to record the
announcement script in the secondary system language.
The Announcement Administration Menu plays.
Deleting an Announcement
When you delete an announcement, all selector codes that reference the
announcement are automatically removed from all menu and submenu
definitions. However, you must remember to re-record any menu scripts that
are affected.
To delete an announcement, follow the instructions below:
1.
Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name plays, then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
Changing Announcements
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