Instruction manual
Table Of Contents
- Table of Contents
- About This Guide
- 1. Overview
- 2. Changing System Parameters
- Changing MERLIN MAIL—ML Port Allocation
- Changing the Delayed Answer Setting
- Adding, Changing, or Deleting a Fax Extension
- Changing the System Operator Extension
- Changing the General Mailbox Owner
- Changing the System Administrator’s Voice Mailbox
- Changing the Maximum Number of Digits in an Extension
- Changing the MERLIN MAIL—ML Language Selection
- 3. Changing the Schedule
- 4. Changing the Automated Attendant Menus
- 5. Adding and Changing Voice Mailbox Assignments
- 6. Creating, Changing, and Using Group Lists
- 7. Changing System Greetings
- 8. Troubleshooting
- A. MERLIN MAIL—ML Factory Settings
- B. Sending Faxes to the MERLIN MAIL—ML System
- Glossary
- Index
- Forwarding General Mailbox Messages
- Outcalling Administration
Changing the Automated Attendant Menus
Changing Announcements
Automated Attendant Service lets you create up to 99 separate
announcements to play to callers who choose the corresponding Selector
Code from either a main menu or submenu. To program the system to use
Selector Code Action 3—play an existing announcement—you must first
assign it an announcement number (1–99) and then create the announcement.
Playing an Announcement
To play an announcement, follow the instructions below:
1.
Log in to the MERLIN MAIL—ML system as the system administrator.
The system administrator’s name play; then the Voice Mail Activity Menu
plays.
2. [ 9 ] to program the system.
The System Administration Menu plays.
3. [ 3 ] for Automated Attendant Service.
The Automated Attendant Service Administration Menu plays.
4. [ 4 ] to program an announcement.
The Announcement Administration Menu plays.
5. [ 2 ] to play an announcement.
The system prompts you to enter the announcement number.
6. Enter the announcement number (1–99) followed by [ # ].
The system plays back the announcement. If the MERLIN MAIL—ML system
is set up in bilingual mode, the announcement is played in both languages.
Then, the system prompts you to enter an announcement number.
4-30 Changing Announcements