Instruction manual

MERLIN LEGEND Communications System Release 6.1
System Manager’s Guide 555-661-118
Issue 1
August 1998
Contents
Page viii
■ Revising Allowed Lists 6–68
■ Assigning Allowed Lists to Extensions 6–70
■ Revising Disallowed Lists 6–71
■ Assigning Disallowed Lists to Extensions 6–73
■ Changing Group Coverage Assignments 6–75
■ Revising Night Service with Group Assignment 6–77
■ Revising Night Service with Coverage Control 6–79
■ Changing Extension Directory Labels 6–81
■ Changing Trunk Labels 6–82
■ Changing Posted Message Labels 6–83
■ Changing Calling Group Labels 6–85
■ Changing System Directory Labels 6–86
■ Adding a CTI Link 6–87
■ Removing a CTI Link 6–91
7 Learning More 7–1
■ Guides 7–2
■ System Guides Information Finder 7–13
8 Troubleshooting the System 8–1
■ All Phones Are Dead (No Dial Tone or Lights) 8–2
■ Some Phones Are Dead (No Dial Tone or Lights) 8–3
■ Difficulty Making Outside Calls 8–5
■ Phone Does Not Ring 8–8
■ DLC Not Ringing for Incoming Calls 8–11
■ QCC Not Ringing for Incoming Calls 8–12
■ Single-Line Phones Ring Back
after Completed Call 8–13
■ Cannot Transfer Call after Answer on an Outside Line 8–14
■ Night Service Not Working 8–15
■ Calls Not Going to Voice Mail 8–16
■ Callers Receiving Incorrect Response from Voice Mail 8–19
■ Calls Not Going to Coverage 8–20
■ Trouble Hearing Called Party 8–21