Instruction manual

MERLIN LEGEND Communications System Release 6.1
System Manager’s Guide 555-661-118
Issue 1
August 1998
Read This First
Page 1-5The System Planning Forms
1
■ Post-installation
— Functioning as the in-house contact both for your system’s users and for
Lucent Technologies personnel
— Planning for, and sometimes implementing, system modifications that
become necessary as your company changes and grows
— Maintaining records of changes made to the system
— Preparing an updated in-house directory of telephone extension
numbers
— Training new users
— Screening repair and/or operational problems or questions and reporting
them, if necessary, to the Lucent Technologies Helpline
(1 800 628-2888; consultation charges may apply)
— Maintaining the security of the system and overseeing features that help
prevent fraud
The System Planning Forms 1
When a MERLIN LEGEND Communications System is installed and set up,
Lucent Technologies personnel program it to function according to the options the
customer selects and the features needed. To make the programming process run
smoothly, the Lucent Technologies personnel fill out and refer to planning forms
that record all of the system’s settings and features, including those that affect the
entire system and those that affect individual extensions. Lucent Technologies
representatives use a book called
System Planning as a guide when filling out
forms at the time of an installation or upgrade.
After the system is installed and programmed, copies of these completed planning
forms are available for you, as system manager, to use for reference and to
update as you make changes to the system. The forms are a complete record of
how your system is set up, so keep them in a safe place.
A list of the forms and a description of each form’s purpose are in Appendix D.
One of the forms is the Employee Communications Survey. Use this form if you
need to conduct a survey of your users’ needs; for example, to plan system
modifications as your company expands.
If you have not received the completed planning forms for your system, contact
your Lucent Technologies representative. If you need a blank set of forms, call the
Lucent Technologies Customer Information Center at 1 800 457-1235.