Instruction manual

MERLIN LEGEND Communications System Release 6.1
System Manager’s Guide 555-661-118
Issue 1
August 1998
Learning More
Page 7-21System Guides Information Finder
7
Table 7–3. Continued
To learn about. . . Check this guide. . .
Operators (continued)
Specifying when QCCs are alerted that there
are too many calls waiting for their attention
System Programming , Chapter 3
Feature Reference . See “Queued Call
Console.”
Specifying the backup calling group for
QCCs
System Programming , Chapter 3
Feature Reference . See “Queued Call
Console.”
Specifying whether calls on hold return to
QCC queue after operator hold timer has
expired twice
System Programming , Chapter 3
Specifying the number of times a call,
directed by a QCC, must ring at an
unanswered extension before it returns to
the QCC queue or message center
System Programming , Chapter 3
Feature Reference . See “Queued Call
Console.”
Allowing QCCs to finish call direction
automatically
System Programming , Chapter 3
Assigning a QCC to act as a message center
for directed, unanswered calls, group
coverage calls, or DID remote access calls
to unassigned extensions
System Programming , Chapter 3
Lines and Trunks
Adding new lines or trunks to the system Consult your Lucent Technologies
representative and
System Programming ,
Chapter 3.
Changing the settings on lines and trunks Consult your Lucent Technologies
representative and
System Programming ,
Chapter 3.
Changing the channels for T1 DS1 service Consult your Lucent Technologies
representative and
System Programming ,
Chapter 3.
Changing settings for PRI or NI-1 BRI
service
Consult your Lucent Technologies
representative and network service
provider.
Changing the way malfunctioning trunks are
taken out of service
Consult your Lucent Technologies
representative and
System Programming,
Chapter 3 .
Feature Reference
. See “Automatic
Maintenance Busy.”
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