Instruction manual

MERLIN LEGEND Communications System Release 6.1
System Manager’s Guide 555-661-118
Issue 1
August 1998
System Components
Page 3-37Adjuncts
3
■ LINE (facility number)
■ STN (extension)
■ ACCOUNT (account code or authorization code if no account code is
entered)
■ TALK (Release 5.0 and later systems only; amount of time an Auto Login
or Auto Logout calling group agent spends talking to a caller)
The printer should be a 1,200-bpi serial printer set at no parity and one stop bit.
For more information, contact your Lucent Technologies representative.
Also, a Call Accounting Terminal application is available for tracking and printing
reports on telephone charges. In Release 5.0 and later systems, the MERLIN
LEGEND Reporter application provides detailed reports to assist managers in
determining calling group agent performance and facilities and staffing needs.
See “Applications” on page 4–60
for more information.
System Programming and Maintenance PC 3
You can use a PC with MS-DOS
®
version 3.3 or higher and System Programming
and Maintenance (SPM) software to program and maintain the system. Beginning
with SPM version 4.25, required for Release 4.1 systems, SPM runs as a DOS
application under Windows 95. Starting with SPM version 6.25, required for
Release 6.1 systems, SPM runs in Windows 95 and Windows NT and is called
Win SPM. The PC connects to the ADMIN jack on the processor module. For
additional information, see
System Programming or contact your Lucent
Technologies representative.
Loudspeaker Paging Systems 3
Loudspeaker paging systems use a ground-start/loop-start (GS/LS) line jack. Up
to three loudspeaker paging systems can be attached to the control unit. You can
program up to three line ports as paging ports. If you connect a paging system
other than PagePac
Plus, you must also install a Loop-Start Trunk Adapter.
If a loop-start line jack is used for paging, you cannot use it for outside calls unless
you install a PagePac Port Saver.
PagePac Plus Loudspeaker Paging System from Lucent Technologies does not
require an adapter. The PagePac controller comes equipped with eight built-in
zones, expandable to as many as 48 zones with 16-zone zone expansion
modules. PagePac Plus also provides a music source for paging and Music On
Hold without a music coupler.