Installation guide

TROUBLE ON SEVERAL TELEPHONES
Features
Symptom:
Outside Auto Dial feature does not work (applies only if the system has a feature
cartridge).
Possible Cause
1.
2.
3.
The tone/pulse option has been
misadministered. (In this case,
users cannot dial out at all,
even from the dial pad.)
The MERLIN system is
operating behind a local
telephone company central
office or PBX that is slow in
providing dial tone.
The MERLIN system is
operating behind a PBX and is
outputting numbers too quickly
for the PBX.
Recommended Action
1.
Make sure the Tone/Pulse switch at the
control unit is set to Tone for Touch-Tone
Service or Pulse for rotary service. (Pulse
always works, even for lines with Touch-Tone
service.)
2. Instruct users to program Hold(Pause) as the
first digit on an Outside Auto Dial button.
3.
The MERLIN system is designed for use
behind a PBX that accepts AT&T standard
dialing signals at the current standard
(10 digits per second). See if your PBX meets
this standard.
B5-4