Installation guide

TROUBLE ON ONE TELEPHONE
Features
Intercom calls to a 5- or 10-button voice terminal get a busy signal but the user is
Symptom:
not on another line. Outside calls do not ring on the voice terminal either.
Possible Cause
The Do Not Disturb feature is
activated.
Symptom:
User receives voice signal for a transferred call but gets a different call after lifting
the handset. (This applies only to Model 410.)
Possible Cause
Two calls are being transferred to the
voice terminal at the same time.
One call is announced over the
speaker. The other call is indicated
by a red light next to a line button.
When the user lifts the handset in
response to the voice signaling, the
user gets the call with the red light.
Recommended Action
If the green light is on by a Do Not Disturb button,
touch the button to deactivate the feature.
Do Not Disturb may be programmed on a button
without lights beside it, a mislabeled button, or an
unlabeled button. To make sure Do Not Disturb is
deactivated in these cases, program the feature on
a button with lights. This removes the feature from
its previous position. Relabel the buttons
accordingly.
Recommended Action
This occurrence is normal.
A5-7