Installation guide

TROUBLE ON ONE TELEPHONE

Feature Symptoms

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Voice terminal speaker squeals when user hangs up handset

User can dial out normally from dial pad but Outside Auto Dial button does not work

User attempts to retrieve a held call and loses it

A call cannot be conferenced

Toll call restricted voice terminal is unable to make a local call

Administrator cannot restrict outside calls at a voice terminal or basic

telephone

Intercom calls to a 5- or 10-button voice terminal get a busy signal but the

user is not on another line

User receives voice signal for a transferred call but gets a different call

after lifting the handset. (This applies only to Model 410.)

Voice terminal more than 200 feet from a Model 206 control unit does not operate

properly

Voice terminal receives calls transferred to it with intercom voice announcement

as transfer rings

User with an off-premises telephone drops the first outside call while attempting

to conference a second outside call

User with an off-premises telephone cannot put a call on hold

NOTE:

Use this section only if you have isolated the problem to one voice terminal or

telephone (in other words, it is not a systemwide problem).

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