Installation guide
When trying to access Centrex, PBX, or custom calling features, dialing # and a
Symptom:
2-digit feature code does not work. (This feature is available only on feature
cartridge with the Speed Dialing feature.)
Dialing # and a 2-digit code is
reserved for speed dialing numbers.
Symptom:
User with off-premises telephone hears intercom dial tone but cannot place an
outside call.
Possible Cause
User is not dialing the access
number (for instance, 9).
TROUBLE ON ONE TELEPHONE
Dialing
Possible Cause
Recommended Action
To access a Centrex, PBX, or custom calling
feature, dial ## then the feature code.
Recommended Action
Instruct the user to dial the access number before
the outside number.
A2-5