Installation guide

Symptom:
Voice terminal does not ring when a call is transferred to it. (The Transfer feature
is available only if the system has a feature cartridge.)
Possible Cause
Do Not Disturb feature is activated.
Symptom:
Off-premises telephone rings after user hangs up.
Possible Cause
The user may accidentally have put
the call on hold by briefly depressing
the switchhook or rocking the
handset.
TROUBLE ON ONE TELEPHONE
Ringing
Recommended Action
If the green light is on by a Do Not Disturb button,
touch the button to deactivate the feature.
Do Not Disturb may be programmed on a button
without lights beside it, a mislabeled button, or an
unlabeled button. To make sure Do Not Disturb is
deactivated in these cases, program the feature on
a button with lights. This removes the feature from
its previous position.
Recommended Action
Advise the user to depress the switchhook firmly or
replace the handset when disconnecting a call.
A1-5