Specifications

Display Shows Only 16 Characters Per Line
Possible Cause: Processor module is not R 4.1.
What to do: Check the release number on the processor module.
■ If the processor module release number is lower than 4.1, the display shows a
maximum of 16 characters.
■ If the processor module release number is 4.1, unplug the modular telephone cord
from the phone then plug it in again. If the display is still incorrect, see “System
Phone Does Not Work.”
Display Is Incorrect
Possible Cause: Date, day, and time are not set properly.
What to do: Re-enter the date, day, and time using System Date (#101), System Day
(#102), and System Time (#103).
■ If the display is correct, the problem is solved.
■ If the display is still not correct, see “System Phone Does Not Work.”
Intercom Autodialer Does Not Work Properly
Possible Cause 1: Telephone cord is plugged into wrong jack on bottom of Intercom
Autodialer.
What to do: Plug the modular telephone cord into the correct jack—see the PARTNER
Plus Communications System Installation guide for instructions.
■ If the Intercom Autodialer works properly, the problem is solved.
■ If the problem remains, go to Possible Cause 2.
Possible Cause 2: Intercom Autodialer is not receiving auxiliary power.
What to do: Make sure the Intercom Autodialer is plugged into an electrical outlet.
■ If the Intercom Autodialer works properly, the problem is solved.
■ If the problem remains, go to Possible Cause 3.
Possible Cause 3: The cord is defective.
What to do: Unplug the cord from the base of the Intercom Autodialer and the wall jack.
Replace the cord with a cord that you know works.
■ If the Intercom Autodialer works, the cord is faulty. Call the hotline* to arrange for a
replacement.
■ If the Intercom Autodialer does not work, call the hotline.*
*
In the continental U.S., help is available at 1 800 628-2888. Outside the continental U.S., call your AT&T
Representative or local Authorized Dealer.
6-4 Troubleshooting