Installation manual
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Partner ACS can use all previous Partner modules, and has added several new
ones supported by the ACS processor. See section 2.8, “Partner Modules,”
on page 10.
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Like the Endeavor, Partner ACS includes a pair of PC card slots allowing for
expanded functionality. Using PC cards, owners can improve their system
without needing to add modules.
Available PC Cards include:
" " $ + , . – One time use card upgrades processor
from older release to newer release. Even original ACS Release 1.0
processor can be upgraded to latest software release. Allows remote
administration of the Partner ACS.
> " - + $ – Provides non-volatile backup of system configuration.
Under processor control (timed or manual), system programming is
saved to the card, and can be restored on demand.
$( " ? : Dialing – Allows Partner to
automatically answer inbound calls, play a greeting, and let callers
specify a destination extension. Useful when full voice-mail/auto
attendant capabilities are not needed.
@ " ' , , * " . – Small version of voice mail and auto
attendant. See more detail in section 3.3, “Partner Voice Messaging
PC Card,” page 21.
0* . - The PARTNER API card enables the following
applications to work with PARTNER ACS Release 6: Screen Pop,
Small Call Center, Interactive Voice Response (IVR), 911 Solutions,
Call Accounting and Traffic Reports, and Customer Relationship
Management (CRM). API is a feature enhancement for PARTNER
ACS Release 6 that allows new and existing server-based applications
from Avaya’s DeveloperConnection program to work with and
enhance the operation of PARTNER ACS Release 6 systems. The
software allows API to be activated in place of Station Message
Detail Recording (SMDR). API is a feature that provides for system
reporting details of incoming, outgoing, transfer and conference
traffic on the PARTNER system. It also reports entered account codes
and the activation/deactivation of Do Not Disturb. API is similar to
SMDR, except that all events (for example, off hook, time,
originating extension, line accessed, number dialed, Caller ID
number, etc.) are sent out the SMDR port (RS232) near real time.