MA357 Cordless Phone Start Here> 020659-O
Welcome Congratulations! Experience the freedom of your Motorola MA357 cordless phone.
Welcome For a copy of a large-print version of this guide, or for product-related questions, please contact: 1-800-353-2729 U.S.A. 1-800-461-4575 Canada 1-888-390-6456 TTY (Text Telephone) On the web, please refer to: www.motorola.com/cordless Congratulations on your purchase of a Motorola product! Product registration is an important step toward enjoying your new Motorola product.
provide a copy of your dated sales receipt to confirm warranty status. Welcome MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. Wildlife sounds provided by Wildlife Technologies™ Inc. © 2002 Wildlife Technologies™ www.wildlifetech.com © 2002 Motorola, Inc. All rights reserved. Personal Communications Sector 1500 Gateway Blvd.
Contents Contents FCC and Interference Information . . . . . . . . . . . . . 6 Important Safety Instructions . . . . . . . . . . . . 13 Installing the Belt Clip . . . . . 18 Battery Safety Instructions . 19 Charging the Battery. . . . . . 20 Installing the Phone on a Desk . . . . . . . . . . . . . . . . 23 Installing the Phone on a Wall . . . . . . . . . . . . . . . . 24 Setting a Wildlife Ring Sound on the Base . . . . . . 28 4 Setting the Base Ring Volume . . . . . . . . . . . . . . . .
Reviewing Caller ID Calls . . Dialing a Number from Caller ID. . . . . . . . . . . . . . . Deleting a Number from the Caller ID List . . . . . . . . Deleting All Numbers from the Caller ID List . . . . . . . . 39 39 Storing and Calling Emergency Numbers. . . . . 41 Troubleshooting. . . . . . . . . . 42 Warranty . . . . . . . . . . . . . . .
FCC and Interference FCC and Interference Information This equipment complies with Parts 15 and 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product.
7 FCC and Interference The digits represented by ## in the product identifier indicate the Ringer Equivalency Number (REN) for this equipment. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
FCC and Interference • If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this cordless phone does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. • Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
9 FCC and Interference notice is not practical and the circumstances warrant such action, the telephone company may temporarily disconnect service immediately. In case of such temporary discontinuance, the telephone company must: (1) Promptly notify you of such temporary discontinuance; (2) Afford you the opportunity to correct the situation; (3) Inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
FCC and Interference Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference; and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
11 FCC and Interference communications. However, there is no guarantee that interference will not occur in a particular installation.
FCC and Interference If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
13 Safety Instructions Important Safety Instructions Follow these safety precautions when using your cordless phone to reduce the risk of fire, electric shock and injury to persons or property: Reduce risk of fire and shock by 1. Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site. 2. Do not use while wet or while standing in water. 3.
Safety Instructions 5. Never insert objects of any kind into the product slits as that may result in fire or shock. 6. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 7. Do not disassemble this product. If service or repair work is required, contact the Motorola address found in the back of this user’s guide. 8. Do not overload wall outlets and extension cords. 9. Avoid using during an electrical storm.
15 Safety Instructions Unplug this cordless phone immediately from an outlet if: • The power cord or plug is damaged or frayed. • Liquid has been spilled into the product. • The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by unplugged cords. • The product has been dropped or the cabinet has been damaged. • The product exhibits a distinct change in performance.
Safety Instructions Installation Guidelines 1. Read and understand all instructions and save them for future reference. 2. Follow all warnings and instructions marked on the product. 3. Do not install this product near a bath tub, sink or shower. 4. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company. 5. Do not place this product on an unstable cart, stand or table.
17 Safety Instructions 6. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation. 7. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone. 8. Use only the power supply that came with this unit. Using other power supplies may damage the unit. 9.
Getting Started Getting Started Before you can make or answer calls, you need to install and set up your cordless phone. The next few pages walk you through the installation and setup process. Installing the Belt Clip Insert the tabs of the belt clip into the slots on the handset.
19 Getting Started Battery Safety Instructions • Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury. • Caution: There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery that came with your phone or an authorized replacement recommended by the manufacturer. • Keep batteries out of the reach of children. • Remove batteries if storing over 30 days.
Getting Started Charging the Battery 1. Remove the battery door. 2. Insert the battery into the battery compartment. 3. Plug the battery connector into the receptacle in the battery compartment and replace the battery door.
Getting Started 4. Plug the power cord into the back of the phone and into an outlet.
Getting Started 5. Rest the handset in the base so the charge/page LED lights. 6. Charge the battery for at least 12 hours. Do not plug the phone into the phone jack until the battery is fully charged.
Getting Started Installing the Phone on a Desk 23
Getting Started 1. Remove the twist-tie from the phone cord. Do not unfold the cord. 2. Untuck both ends of the cord. 3. Hold the folded cord at the center and insert it into the back of the bracket.
Getting Started 4. Plug the phone cord into the phone jack on the wall. 5. Hang the bracket on the phone wall plate.
Getting Started 6. Plug the other end of the phone cord into the jack on the back of the base. 7. Plug the power cord into a power outlet if it is not already plugged in.
mem 1 3 5 7 0 mute 2 4 6 8 0 Getting Started 8. Insert the four tabs on the wall mount into the four slots on the back of the base then push down.
Getting Started Setting a Wildlife Ring Sound on the Base Hear the sounds of the wild right in your own home on your cordless phone -- the screech of a red-tailed hawk, the howl of a coyote, the growl of a bear or cougar. These are just a few of the wildlife sounds that come with your phone. Once you select a wildlife ring sound, the base of the phone rings with that sound whenever you receive a call. You can also select a standard ring tone for the base ring sound.
Getting Started 020658-O Press to select the base ring sound. Keep pressing to scroll through the sounds. Stop when you hear the sound you want to use.
Setting the Base Ring Volume Getting Started Use the slide switch on the side of the base to set the volume for the base ring sound. Note: You cannot control the volume level of the handset ring sound, but you can turn it on or off. See page 1 for the location of the on/off switch for the handset ring sound. Setting Up the Phone 1. Press flash. 2.
31 Getting Started 3. Press flash. 4. If you live in an area with 7-digit dialing: enter your 3-digit area code and press flash. If you live in an area with 10-digit dialing (3-digit area code + 7-digit phone number): press flash to go to the next prompt (do not enter your area code). 5. Set the ring sound for the handset. This is the sound the handset makes when you receive a call and the handset is not in the base. The ring sound for the base is set from the base.
Getting Started handset is on or off the base. See page 28 for instructions on how to set the base ring sound. \ Ring tone 1 ] Ring tone 2 ^ Musical tone 6. Press flash. 7. Press: \ for tone operation or ] for pulse operation 8. Press flash. Note: If you select pulse, you can still use touch tone menu systems. To activate touch tone temporarily for one call, press the * key.
] (no) to save the settings you just entered. Your settings will be retained after you turn the phone off. \ (yes) to restore the factory default settings. 10. Press flash. Now that you have set up your phone, read the next section of this guide for information on how to use your phone. CAUTION The long-term characteristics or the possible physiological effects of radio frequency (RF) electromagnetic fields have not been evaluated by UL.
Using Your Phone Using Your Phone Adjust volume during a call Format phone number to include/omit area code or 1+ area code Turn handset ringer on (up) or off (down) Mute/unmute microphone, delete phone numbers Chan: Use if you hear interference or static 34 Talk: Make/answer calls, hang up Scroll up/down Earphone jack 6 lmn Mem: Store numbers in memory Flash: Enter setup menu Put call on hold Redial
Using Your Phone How to Find a Lost Handset 1. Press the page button on the side of the base. 2. Follow the sound to locate the handset. 3. Press page again to stop the beeping. Storing a Number in Memory You can store 10 phone numbers in memory with up to 20 digits each. 1. Turn the phone off. 2. Press mem. 3. Press any number key (Ñ through É) to select the memory location. 4. Press mem.
Using Your Phone 5. Enter the name you want to store. Use the letters on the keypad to write the name. For example, to create a letter “E”, press ^ twice. Press \ for a space. Press mute to delete a letter. Also, most keys have a punctuation mark as the fourth press. 6. Press mem. 7. Enter the phone number you want to store, or press redial to store the last number you dialed.
Using Your Phone Storing a Caller ID Number in Memory 1. Using ò and ú, scroll to the number you want to store. 2. Press mem. 3. Press any number key (Ñ through É) to select the memory location. 4. Press mem. Dialing a Number from Memory 1. Press â. 2. Press mem. 3. Press the number key (Ñ through É) to select the memory location of the phone number you want to call.
Using Your Phone You can use memory numbers to simplify calling card calls and other calls that require multiple strings of numbers. For example, if you stored your calling card number in memory location 1, your calling card password in location 2, and the phone number you want to call in location 3, you would press the following keys to call the number in location 3: â mem \ mem ] mem ^ Reviewing and Deleting Numbers from Memory 1. Press mem. 2. Using ò and ú, scroll to the number you want to delete. 3.
4. Press â. 39 Using Your Phone Reviewing Caller ID Calls When you receive a call, the caller ID screen displays NEW for new calls that you have not yet reviewed, or REPT for calls that you have received on caller ID before. To scroll through the list of caller ID calls, press ò or ú. Dialing a Number from Caller ID 1. Turn the phone off. 2. Using ò and ú, scroll to the number you want to dial. 3.
Using Your Phone Deleting a Number from the Caller ID List 1. Using ò and ú, scroll to the number you want to delete. 2. Press mute. 3. When Delete Call ID? is displayed, press mute to delete the entry, or c to cancel the delete operation and keep the number in the caller ID list. Deleting All Numbers from the Caller ID List 1. Using ò and ú, scroll to a number in the caller ID list. 2. Press mute until Delete All? is displayed. 3.
41 Using Your Phone Storing and Calling Emergency Numbers When storing an emergency number (such as 911) into memory or making a test call to an emergency number stored in memory, remain on the line and briefly explain to the dispatcher the reason for the call. This should be performed in off-peak hours, such as early morning or late evening.
Troubleshooting Troubleshooting What to do if... The phone • Check the power and phone doesn’t work at connections. Is the power cable all (no lights, plugged in at both ends? Phone cable? no dial tone) • Check the battery. Is it charged? Does it fit properly? No dial tone 42 • Check the items listed above. • Move closer to the base. • Verify dial tone using another phone. If you have no dial tone on that phone, call your phone company.
• Check the battery. Is it charged? Does it fit properly? • Verify that the handset and base ringers are turned on. • Move closer to the base. • Unplug other phones. You may have too many phones on your telephone line to allow all of them to ring.
Troubleshooting The signal is weak or has noise or static • Press chan to select a different channel. • Check the battery and power. • Move closer to the base. • Move the base to a different power outlet (especially if the phone is sharing an outlet with an appliance). You hear other calls on your line • Press chan to select a different channel. • Hang up. Place the handset into the base. Wait 30 seconds then try again. • Disconnect the base from power and phone.
• Check the base. Is it properly connected? Are its contacts clean and dry? • Check the battery contacts. Make sure the battery is connected properly. • Is it an old battery? Replace the battery. The battery loses charge faster than normal • Is it a new battery? A new battery needs to be charged at least 12 hours before use to maintain normal talk time. • Is it an old battery? Replace the battery.
Warranty Warranty Motorola Limited Warranty for Consumer Products, Accessories, and Software Purchased in the United States or Canada What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
47 Warranty Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty: Products and Accessories as defined above, unless otherwise provided for below. Length of coverage: one (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. • Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases.
Warranty • Consumer Two-Way Radio Accessories. Length of coverage: Ninety (90) days from the date of purchase by the first consumer purchaser of the product. • Products and Accessories that are Repaired or Replaced. Length of coverage: The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).
49 Warranty Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.
Warranty Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products.
51 Warranty operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty. Who is Covered? This warranty extends to the first end-user purchaser only.
Warranty games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service. How to Get Warranty Service or Other Information USA Canada Phones 1-800-331-6456 All Products 1-800-461-4575 Pagers 1-800-548-9954 Two-Way Radios 1-800-353-2729 TTY 1-888-390-6456 TTY 1-888-390-6456 For accessories and software, please call the telephone number designated above for the product with which they are used.
53 Warranty receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
Warranty MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MA
55 Warranty legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software.
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