Operation Manual

Puerto Rico Customer: If you are a Puerto Rico customer and we cannot resolve your issue,
in addition to binding arbitration or small claims court, you may notify the Telecommunications
Regulatory Board of Puerto Rico of your grievance. Mail: Capital Center Building, Tower II, 235
Avenida Arterial Hostos Suite 1001, San Juan, Puerto Rico 00918-1453; Phone: [phone] or
1-866-578-5500; Online: www.jrtpr.gobierno.pr.
Lifeline Services: As part of federal government program, AT&T offers discounted wireless service
to qualified low income residents in selected states. For questions or to apply for Lifeline service, call
1-800-377-9450. Puerto Rico customers should contact 1-787-405-5463.
For tips on how to protect against fraud, please visit the CPUC’s website at, www.CalPhoneInfo.com
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herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
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Terms of Service
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